Started in a rented bay, still here
Crossgate Performance started with one person, one laptop and a lot of favours. The unit is bigger now and the tools are considerably better, but it is still the same person reading your car and writing the file that goes back on it.
That is the whole pitch. It means we are slower to answer the phone at eleven on a Saturday, and it means nobody has to check with head office before telling you something straight.
Most of our work comes from people sending someone else in. We would rather keep it that way than spend the money on advertising.
Fourteen years, one unit
Four things we will not move on
- Your original file is kept for life
Saved before we touch anything and stored on our system, so the car can go back to factory software years from now.
- One workshop, not a franchise
The person on the phone is the person writing your file. Nothing is sent away and nothing is subcontracted.
- We will tell you no
If the car is not in a state to map, or a remap will not do what you are hoping, you will hear that before you have paid anything.
- Revisions are included
Drive it for a couple of weeks. If something does not feel right, bring it back and we will move the file.