Pay as you go
Single file, no commitment
Card payment before download
The process // 01
From upload to download
STEP 01
Send the read
Upload the original file through the portal, or email it over. Tell us the vehicle, the tool you read it with and what you want from it.
STEP 02
We check it first
Every file is opened and checked before anything is written. If the read is incomplete or the vehicle is not a good candidate, you hear from us rather than getting a file back that does not work.
STEP 03
Written and tested
An engineer writes the calibration by hand against the maps in that ECU, then it goes through our own checks before it leaves.
STEP 04
Download and log it
The finished file lands back on your account, usually inside the hour. Log the car afterwards and send it over if you want anything adjusted.
Every file is openedWhat you get // 02
Included with every file
The price covers the work, not just the download. If the car needs the file moving after a log, that is part of the job rather than another line on the invoice.
- Your original is keptEvery read you send is stored against your account, so the vehicle can be returned to factory software years later.
- Revisions are freeIf the car needs the file adjusting after a log, send it back. We do not charge per revision.
- Written by a personThere is no database picking a file for you. An engineer opens the maps for that exact ECU and writes it.
- Support that answersMessage us during opening hours and you get a person who knows the file, not a ticket number.
Turnaround // 03
How long things take
Measured inside opening hours. Anything that will run longer, we tell you when it arrives rather than when you chase.
| Job | Typical turnaround | Notes |
|---|---|---|
| Stage 1, common platform | 20 to 40 minutes | Within opening hours |
| Stage 2 or custom build | 1 to 3 hours | Logs may be requested |
| Gearbox software | 1 to 2 hours | Supported boxes only |
| Awkward or rare ECU | Same day | We will tell you up front |
Paying // 04
Three ways to work with us
Prices depend on volume and platform, so ask and we will give you a straight number for the work you actually send.
Credit bundles
Buy credits up front, spend them as you go
Cheaper per file, no expiry
Monthly account
Agreed volume, invoiced monthly
For workshops sending files every week
Questions // 05
Before you send the first one
What do you need from me?
The original read, the vehicle details and the tool you used. If you can tell us what the customer is after and anything that has been changed on the car, the file comes back closer first time.
How quickly do files come back?
Most common platforms are 20 to 40 minutes inside opening hours. Anything unusual we will tell you about up front rather than leaving you waiting.
What if the file is not right?
Send us a log and we will revise it. Revisions are included, and there is no limit on them while you are getting the car where you want it.
Do you support slave tools?
Yes, slave and master. If your tool encodes the file, tell us which one it is when you send it and we will handle it.
Can I get my original back later?
Yes. Every read you send stays on your account, so you can put a vehicle back to factory software whenever you need to.
Do you write emissions delete files for road cars?
No. Removing or disabling DPF, EGR or AdBlue equipment on a road registered vehicle is an offence in the UK and most of Europe, and it fails an MOT. We diagnose those systems and help you fix them properly instead.
Get started
Open an account in a few minutes
Tell us which tools you run and roughly how many files a month. We will set you up and send the first one back today.